Returns

RETURN POLICY

We hope that you are happy with your purchase. If you are not completely satisfied, please review our return policies below for online purchases.

Items purchased on sale or using a discount code are final sale and cannot be returned.

SKINCARE PRODUCT PURCHASES
You may return any item purchased at full price in new or gently used condition for store credit within 14 days of delivery, by mail. There is a $9.95 processing fee on all returns. Items purchased on sale or using a discount code are final sale and cannot be returned.

To initiate a return, contact our customer service team at hello@barefaced.com with your order number, the item being returned and reason for return.

We do not currently offer exchanges.

Please ensure that the package is wrapped securely, and for your protection, we recommend you use a trackable delivery service and retain your proof of postage, as we cannot accept liability for goods lost in transit. You will receive an email confirmation once your return has been processed.

Inside your package, please:
Print your name
Print your order number
Highlight the item(s) being returned

GIFT CARD PURCHASES
No refunds are permitted. Gift cards are valid for one year after purchase. The value of any lost, damaged or stolen gift card will not be replaced.